We understand that circumstances change, and so do preferences. If you’ve decided it’s time to part ways with us, we’re here to assist you through the account removal process. Follow the simple steps below to initiate your account removal request:


Step 1: Compose an Email

Open your preferred email client and create a new message. Address it to contact@teamdeck.io. Use the subject line: “Account Removal Request – [Your Username].”


Step 2: Include Necessary Information

In the body of the email, provide the following details to ensure a smooth process:

Your Registered Full Name
Registered Email Address
Reason for Account Removal (optional but appreciated for our continuous improvement)


Step 3: Verify Your Identity

To ensure the security of your account, please attach a scanned copy of a government-issued ID or any identification document that confirms your identity. This step is crucial to protect your account from unauthorized removal.


Step 4: Send and Await Confirmation

Once you’ve compiled the necessary information, hit ‘Send.’ Our dedicated support team will review your request promptly. You will receive a confirmation email within [Specify Time Frame] to acknowledge the initiation of the account removal process.


Step 5: Confirm Removal

Upon receiving the confirmation email, follow any additional instructions provided to finalize the account removal. This step is designed to double-check your decision and ensure that the process aligns with your intentions.