Deactivate or remove a person
Hide someone who left from your schedule but keep their history, or remove them to free their seat and restore them within 7 days.
On this page
When someone leaves your team, you can deactivate them to keep their data for reports, or remove them to free their seat. Both are available to Owners and Managers.
Deactivate or remove: which one?
| Deactivate | Remove | |
|---|---|---|
| Calendar and timesheets | Hidden | Hidden |
| Reports | Their data stays in reports | Restorable for 7 days, then deleted permanently |
| Seat | A deactivated Full Member counts as a Light Member | Freed immediately |
| Undo | Re-activate at any time | Restore within 7 days |
Deactivate a person
- Go to Settings and open People.
- Click the person to open their form.
- Click the three dots and choose Deactivate person.
- Confirm.
A Full Member also loses access to Teamdeck and becomes a Light Member. Their data stays available in reports.
To bring them back, set the filter to Deactivated, open the person, and choose Re-activate person. They return as a Light Member.
Remove a person
- Go to Settings and open People.
- Click the person to open their form.
- Click the three dots and choose Remove. Confirm.
Teamdeck shows "Person removed. You can restore them within 7 days." and frees the seat at once.
To undo it, set the filter to Removed, open the person and click Restore. After 7 days the person and their data are deleted permanently.
Tips
- Use the filter at the top of People to switch between All people, Full Members, Light Members, Pending invitations, Deactivated and Removed.
- Before removing someone, check custom fields of type Person that point to them. Removing the person clears those references, and restoring them does not bring the references back.
Troubleshooting
- I cannot deactivate or remove the last Owner. Make another person an Owner first.
- I cannot restore a removed person. Restoring needs a free seat of the person's type. Free up a seat or upgrade your plan, then try again.
- Removing is not possible in the sample organization. Adding, removing, deactivating and downgrading people are blocked there.